PS101 guarantees each one of our products. But if for any reason you are not 100% satisfied with your product simply contact us. We will exchange your product for another, shipping the item back is the responsibility of the customer. We will only issue refunds in the event the product received is totally defective which can happen.
Please remember to keep flames away from edges of tables, out of reach of children, pets and all fabrics.
If possible refrain from using tea light burners as they burn fragrance quicker, since soy is a natural substance.
Do not burn candles longer than 4 hours at a time. You will begin to burn the fragrance off and your wick will begin to mushroom.
Always trim your wicks before burning.